Patient Satisfaction Survey

The quality of medical care and service that you experience at ProPartners is of great importance to us. Please share your level of satisfaction so we can better meet your needs in the future.

THIS IS AN ANONYMOUS SURVEY and your responses will be kept in the strictest confidence, and only shared with your permission, as noted at the bottom of the survey. We are interested in discussing any concerns or issues you have directly with you and encourage you to consider the optional entering of your name in the field below. If you would like a call from ProPartners regarding this survey, leave a callback number in the “comments” field at the end of the survey.

Thank you for your time. We truly appreciate your feedback.


Your Name / Patient's Name (optional)
Your Name / Patient's Name (optional)
When I call to schedule an appointment, I am able to get an appointment as soon as I would like.
When I call ProPartners during regular office hours before 3 p.m., my question or concern is handled to my satisfaction on the same day.
When I call ProPartners after regular office hours, my question or concern is handled to my satisfaction in a timely manner.
I see my doctor within 15 minutes of my appointment time.
My doctor shows respect and listens carefully to what I have to say.
My doctor explains things in a way that is easy to understand.
My doctor spends enough time with me.
When tests were ordered during or after my visit, the results were communicated to me in an appropriate and timely manner.
The clerks and receptionists treat me with courtesy and respect.
The clerks and receptionists are helpful and knowledgeable.
The office nurses and medical assistants treat me with courtesy and respect.
The office nurses and medical assistants are helpful and knowledgeable.
What number would you use to rate your doctor at ProPartners? *
(5 being the best)
Overall, how would you rate your experience at ProPartners? *
(5 being the best)
Would you recommend ProPartners to a friend or co-worker? *
Do we have your permission to submit the feedback in this survey to online review services on your behalf? *